FAQ

Amadeus B2B Wallet provides travel players with virtual card technology in order to fullfil any payment to their travel suppliers. It is natively integrated within the Amadeus GDS and helps beat fraud and eases reconciliation.

No, getting you on board and ready to use Amadeus B2B Wallet is completely free.

First you will handed out a commercial proposal, after that we will ask for some information about your business and lastly you'll be ready to start configuring your solution.

Amadeus will reimburse you with a specific percentage of the payments made, depending on the card used. Therefore, we need you to send back the Commercial Proposal signed. Regarding the documents required on step "Know Your Business", please see next question.

The "Know your Business" or "Know your Customer" step is required in order to contract with a financial institution with the end purpose of: establishing customers identity, understand the nature of the customers activities and to assess money laundering risks.

Yes, any data stored or processed via this website complies with a number of security measures. For more information, please see here.

Yes, any information provided will be at your disposal in your own session.

Once you're all setup, we will send you a Welcome Pack so you know every step you need to make.

When you receive you're Welcome Pack, we'll provide you with clear instructions on how to prefund your accounts and how to start generating cards.

From the moment you accept the Commercial Proposal and provide all necessary documents for the Know Your Business steps, your on boarding can be ready in around 10 - 14 days.

For every purchase you make with B2B Wallet, we will give you back a percentage of the amount, which is called "rebate". Check you Commercial Proposal to see the rebate for your different cards.

B2B Wallet comes with a low-cost card that help avoid credit card surcharges. Every time you use one of these cards, you'll be charge with a generation fee. Please check your Commercial Proposal to see the card generation fees assocatiated.

B2B Wallet enables you to pay any supplier accepting Visa or Mastercard, in any currency. Each time you perform a cross-currency payment, a small fee will be added as part of the currency exchange. Please check your Commercial Proposal to see the detailed forex fees.

B2B Wallet provides business rules that automatically calculate which is the best card for every booking you make in the GDS. The engine will take into account possible surcharges or fees and generate the card that gives you the best financial output.

Yes, for every payment you make, a set of custom data can be automatically linked to your cards to ease any reconciliation task.